Last updated: 28 October 2025
Introduction
This privacy policy explains how Lion Refurbishments (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website, https://lion-refurbishments.co.uk/ (the “Website”), and our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy will inform you about your privacy rights and how the law protects you. It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
Who We Are
Lion Refurbishments is a company based in Weybridge, Surrey, specializing in high-quality bathroom and kitchen renovations. Our contact details are:
•Company Name: Lion Refurbishments
•Address: Weybridge, Surrey, UK
•Phone: 01932 300 489
•Email: david@lionrefurb.com
For the purpose of the UK GDPR, Lion Refurbishments is the data controller responsible for your personal data.
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
•Identity Data: includes first name, last name.
•Contact Data: includes email address, telephone numbers, and postcode.
•Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
•Usage Data: includes information about how you use our website and services.
•Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We collect this information through various means, including our online contact form and through the use of cookies on our website. Specifically, our contact form collects your name, phone number, email address, and postcode.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
•To respond to your inquiries and provide you with information about our services.
•To provide you with a quote for our services.
•To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy.
•To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
•To use data analytics to improve our website, services, marketing, customer relationships, and experiences.
Lawful Basis for Processing
We will only process your personal data where we have a lawful basis to do so. The lawful bases for our processing of your personal data are:
•Consent: We may process your personal data where you have given us consent to do so, for example, by ticking a box to opt-in to marketing communications.
•Contract: We will process your personal data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
•Legitimate Interests: We may process your personal data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we have a legitimate interest in responding to your inquiries and improving our services.
Data Sharing and Recipients
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
The website is designed and maintained by Dead on Digital, who may have access to technical data in the course of their duties.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
•Request access to your personal data.
•Request correction of your personal data.
•Request erasure of your personal data.
•Object to processing of your personal data.
•Request restriction of processing of your personal data.
•Request the transfer of your personal data.
•Right to withdraw consent.
You can exercise any of these rights at any time by contacting us at david@lionrefurb.com.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
How to Complain
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
References
1.
Information Commissioner’s Office (ICO). (n.d.). What privacy information should we provide? Retrieved from https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/the-right-to-be-informed/what-privacy-information-should-we-provide/
2.
Information Commissioner’s Office (ICO). (n.d.). How should we draft our privacy information? Retrieved from https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/the-right-to-be-informed/how-should-we-draft-our-privacy-information/